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WE ARE A FAMILY OWNED AND RUN SHOP. WE OFFER A LIFETIME WARRANTY, BUT MIKE RE-ASSURES CUSTOMERS UPON LEAVING ( ESPECIALLY HARD HITS) THAT WE WOULD NOT HESITATE TO PUT OUR DAUGHTER IN THEIR VEHICLE AND SEND HER TO CALIFORNIA THAT DAY. THE OFTEN USED STATEMENT " MY CAR WILL NEVER BE THE SAME" IS A MYTH HERE. THE TECHNOLOGY AVAILABLE TODAY, WHEN USED TO ITS POTENTIAL CAN RE-CREATE EXACT MEASUREMENTS ON EVERY VEHICLE MADE TO FACTORY SPECS. OUR TECHS ARE TRUE CRAFTSMEN, NOT PARTS REPLACEMENT ROBOTS. WE HOLD TO THE BELIEF YOUR VEHICLE WAS CREATED AT THE FACTORY, IF POSSIBLE IT SHOULD REMAIN THAT WAY.OUR OFFICE PEOPLE WILL TAKE THE BURDEN OF AN ACCIDENT FROM YOU, AND ASSIST YOU THRU THE (SOMETIMES COMPLICATED) PROCESS, STARTING WITH "IS EVERYONE OK? " TO RENTAL SET-UP, THEN ALL THE WAY THRU TO DELIVERY WITH UP-DATES ON OUR WEB-SITE. PERFECT COLOR MATCHING HAS ALWAYS BEEN, AND ALWAYS WILL BE, A PROBLEM. THIS IS ELIMINATED THRU MANY PROCESSES, FROM OUR COLOR LIBRARY (SAVED FILES FROM PREVIOUSLY SPRAYED COLORS), ON-LINE PREFERRED COLOR ALTERNATES, THE ACTUAL TINTING PROCESS AND (WHETHER AGREED BY THE INSURANCE COMPANY OR NOT) BLENDING ADJACENT PANELS. OUR AGREEMENT WITH YOU, THE CUSTOMER, IS TO RETURN YOUR VEHICLE TO YOU IN PRE-ACCIDENT CONDITION OR BETTER. YOU ARE OUR CUSTOMER, WE WORK FOR YOU, BUT AT THE SAME TIME WORK WITH THE INSURANCE COMPANY TO ASSURE YOU A COMPLETE, SAFE, HONEST REPAIR
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